Tips For product based businesses From Fern CX

The Ethical Business Guide To “Change The World Money”

A closeup photo of a computer keyboard focused on the key below caps lock but this one says "change" and shows a map of the world.

There comes a time in every impact-driven business when you need to scale your profit margins from β€œprofitable” to β€œbig enough to become a force for good in the world.”

This article will show you the pros and cons of different strategies you might be considering, including our favorite one that helps you become the brand everyone loves to buy from.

How Happy Customers β€œDo The Marketing For You” (For Free)

an illustration of many hands raised together from different ethnic backgrounds, each one open wide with a red heart on the palm, representing happy customers who refer everyone they know and do the marketing for you. Image includes the hashtag #EthicalMarketing aka ethical marketing.

The most ethical way to market and grow your business is to let your happy customers spread the word & help you reach new customers/clients.

The #1 Customer Experience To Grow Your Ethical Business

a flat lay photo of a white notecard that says "Thank You" on top of a black envelope which is on top of a green book on a dark black background which represents a high-end, hand crafted customer experience that delights clients and customers alike.

Find out where your current customer experience fits on the CX spectrum and how to optimize it for bigger ROI, ROAS, and profit margins.

5 Things Your Black Friday Funnel Needs If You Want Buyers To Come Back

black background with text that appears to glow like a neon sign that says "5 things your Black Friday Funnels Need so your customers come back after the frenzy wears off"

Add any of these things to your Black Friday sales funnels to delight your customers in a way that they’ll look forward to your emails, use the things they bought from you, and keep you top of mind after the turkey coma and buying frenzy wears off.

Eco-friendly, Sustainable Brands You’ll LOVE To Buy From

Photo of two women sitting on wood floor with potted plants, giving each other a high five. Text on the image says, "Eco-friendly, sustainable brands you'll love to buy from!"

It’s hard enough to find products that are truly plastic-free, made by workers who are paid a fair wage, and in factories using clean energy methods. After months of scrolling, buying, trying, and a few disappointments, we’ve put together a list of our favorite go-to brands that are eco-friendly, sustainable, and just plain WORK for everyday use.