Tips For getting more referrals From Fern CX

How To Boost Referrals By Fixing The Leaks In Your Client Experience

Photo of a woman wearing a face mask, hat, and sunglasses to represent clients who cover their eyes and mouth when it's time to refer. The text next to the photo says, "Episode 002 of the Shortest CX Podcast."

If your clients aren’t sending you a steady stream of referrals after you delivered AMAZING results for them, look for these leaks in your client onboarding process. Reading or listening time: 5 minutes Here’s what we’re discussing in this episode: Listen: Or read: If you’re like most ethical coaches, freelancers, and service providers, you attract … Read more

The Ethical Business Guide To “Change The World Money”

A closeup photo of a computer keyboard focused on the key below caps lock but this one says "change" and shows a map of the world.

There comes a time in every impact-driven business when you need to scale your profit margins from β€œprofitable” to β€œbig enough to become a force for good in the world.”

This article will show you the pros and cons of different strategies you might be considering, including our favorite one that helps you become the brand everyone loves to buy from.

How Happy Customers β€œDo The Marketing For You” (For Free)

an illustration of many hands raised together from different ethnic backgrounds, each one open wide with a red heart on the palm, representing happy customers who refer everyone they know and do the marketing for you. Image includes the hashtag #EthicalMarketing aka ethical marketing.

The most ethical way to market and grow your business is to let your happy customers spread the word & help you reach new customers/clients.

The #1 Customer Experience To Grow Your Ethical Business

a flat lay photo of a white notecard that says "Thank You" on top of a black envelope which is on top of a green book on a dark black background which represents a high-end, hand crafted customer experience that delights clients and customers alike.

Find out where your current customer experience fits on the CX spectrum and how to optimize it for bigger ROI, ROAS, and profit margins.