Tips For client onboarding From Fern CX

client onboarding

How To Boost Referrals By Fixing The Leaks In Your Client Experience

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Photo of a woman wearing a face mask, hat, and sunglasses to represent clients who cover their eyes and mouth when it's time to refer. The text next to the photo says, "Episode 002 of the Shortest CX Podcast."

If your clients aren’t sending you a steady stream of referrals after you delivered AMAZING results for them, look for these leaks in your client onboarding process. Reading or listening time: 5 minutes Here’s what we’re discussing in this episode:

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