The #1 Customer Experience To Grow Your Ethical Business
Find out where your current customer experience fits on the CX spectrum and how to optimize it for bigger ROI, ROAS, and profit margins.
5 Easy (& Free) Ways To Use QR Codes To WOW Eco-Conscious Prospects
QR Codes are an effortless way for friends and family to share your business details with people they know. And they’re better for the planet than business cards.
Our Favorite Charities Of 2022 For “Giving Tuesday”
After years of research and vetting, we have a solid list of charities and nonprofits who do good work and put your donation dollars to work on the front lines. Here are a few of our favorites for supporting on Giving Tuesday in 2022.
5 Things Your Black Friday Funnel Needs If You Want Buyers To Come Back
Add any of these things to your Black Friday sales funnels to delight your customers in a way that they’ll look forward to your emails, use the things they bought from you, and keep you top of mind after the turkey coma and buying frenzy wears off.
Checklist Of Sustainable Business Milestones
Ready to make your business better for the planet and people? Use this bingo card as a guide to help you make your business better for people and the planet.
Eco-friendly, Sustainable Brands You’ll LOVE To Buy From
It’s hard enough to find products that are truly plastic-free, made by workers who are paid a fair wage, and in factories using clean energy methods. After months of scrolling, buying, trying, and a few disappointments, we’ve put together a list of our favorite go-to brands that are eco-friendly, sustainable, and just plain WORK for everyday use.
New blog, who dis?
It’s official! The Customer Delight Team has rebranded as Fern CX and we started this blog to share what we’ve learned about turning first-time customers into loyal fans who buy everything you sell and refer you to everyone they know. We’re bursting at the seams with ideas and ready to gush about customer success, retention … Read more