Add any of these things to your Black Friday sales funnels to delight your customers in a way that they’ll look forward to your emails, use the things they bought from you, and keep you top of mind after the turkey coma and buying frenzy wears off.
Ready to make your business better for the planet and people? Use this bingo card as a guide to help you make your business better for people and the planet.
It’s hard enough to find products that are truly plastic-free, made by workers who are paid a fair wage, and in factories using clean energy methods. After months of scrolling, buying, trying, and a few disappointments, we’ve put together a list of our favorite go-to brands that are eco-friendly, sustainable, and just plain WORK for everyday use.
It’s official! The Customer Delight Team has rebranded as Fern CX and we started this blog to share what we’ve learned about turning first-time customers into loyal fans who buy everything you sell and refer you to everyone they know. We’re bursting at the seams with ideas and ready to gush about customer success, retention … Read more