As the busy CEO of an ethical business, you don’t need to learn everything there is to learn about CX (client and customer experiences) and CRM (customer relationship management.) You need to learn just enough to make strategic decisions and get on with your busy day.
That’s why we’ve put together a series of episodes that are less than 5 minutes each, to help you know what you don’t know and see your client/customer experiences in a new light.
(On rare occasions, an episode will be 5-6 minutes, but it’s worth it when that happens!)
For those who want to learn more, each episode includes links to our in-depth blog posts and done-for-you services.
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Prefer to read blog posts instead of watch/listen? No problem! Read any/all episodes here.
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